This website is owned and provided by immila
Access to this website
Restrictions on Use
You agree that you will:
- use this website in accordance with these terms and conditions and will not use this website for any unlawful purpose;
- only use this website for your personal and non-commercial use; and
- not violate or attempt to violate the security of the website, nor violate any right of Immila.
All intellectual property rights in any material or content displayed on this website, including, without limitation, trademarks, logos, and trade names, belong to Immila, its affiliates, or licensors, and are used with Immila’ permission. This applies to all trademarks displayed on this website, whether or not appearing with the trademark symbol (™). Nothing on this website should be construed as granting any right or license to use any trademark displayed on this website without the prior written permission of Immila, its affiliates or licensors.
All text, advertising material, images, graphics, audio and other content on this website are copyright and are presented solely for your personal and non-commercial use. Other than viewing and downloading content from the website for such purposes, you do not have the right to duplicate, distribute, alter or use alternatively, these intellectual property rights without Immila’ written permission.
Any third party reference to any website of Immila via hyperlink is only permitted with the prior approval of Immila. Immila makes no representations or warranties regarding any content published by third parties referring, by hyperlink, to Immila’ websites.
For the convenience of visitors to this website, Immila may provide hyperlinks to other websites. By providing such hyperlinks, Immila in no way represents that it has approved the content of those websites, and is neither responsible for the content of such websites nor liable for any damage or injury resulting from reliance on such content.
Warranties and Representations
Immila’ website and the information, names, images, pictures, logos and icons relating to it and its products, are provided “as is” and on an “is available” basis.
Immila makes no warranties or representations as to:
- the continued availability of this website;
- the accuracy, reliability or completeness of its contents;
- the currency of the content of the website;
- the results that can be gained from the use of Immila‘ products; and
- the safety of the website or the server from computer viruses or malicious bugs.
Except for any implied condition, warranty, representation, or consumer guarantee, the exclusion of which would contravene any statute or cause this provision to be void (non-excludable condition), and to the extent permitted by law, Immila makes no express or implied warranties to you and expressly excludes all warranties, representations, conditions, terms and guarantees implied by statute, general law, international convention or custom, including, without limitation, any and all implied warranties with respect to acceptable quality, title and non-infringement.
Nothing contained in this website shall be construed as conferring by implication, estoppel or otherwise any license or right under any trademark or copyright of Immila or any other third party.
Immila will not be liable for the content of any communications posted by you, whether or not arising under the laws of copyright, trademarks, defamation, privacy, consumer protection, or otherwise.
Rights to User Submissions
You also acknowledge that your Submission may not be returned and will be kept on file.
If you do not wish to grant such rights to Immila, it is suggested that you do not post, transmit, upload or submit any Submissions to this website.
Sale of Products
All prices indicated for products available via this website are in US dollars inclusive of GST (where applicable) and are exclusive of delivery charges.
By purchasing products from our website, you confirm that the credit or debit card that is being used is owned by you. All credit and debit cardholders are subject to validation checks and authorization by the card issuer. If the issuer of your payment card refuses or does not, for any reason, authorize payment to us, whether, in advance or subsequent to a payment, Immila will not be liable for any delay or non-delivery.
Your Credit Card Verification number (CCV) is requested during the processing of your payment online. This number is only found on the physical card, not on any receipts or imprints from EFTPOS machines. Although this does not guarantee that the card used for the purchase has not been stolen, it does assure us that the person placing the order has the card physically with them at the time of the order, and is, therefore, an additional security measure.
Credit Card Charge Back Policy
At Immila we do not tolerate credit card fraud. No expense will be spared and all fraud without exception will be prosecuted to the full extent of the law. In addition, we will pursue civil legal action seeking any loss of income related to the fraud, including business, legal fees, research costs, employee downtime and loss of revenues.
Immila Pty Ltd also considers credit card charge backs to be fraud if you made no reasonable effort to notify us that a problem existed and allow us considerable time to resolve or clarify the or matter.
All frivolous chargebacks not only cost our employees time away from our usual and customary matters of conducting normal business but cost us money, therefore:
YOU AGREE that if you choose to do business with Immila and file a dispute/claim or chargeback with your credit card company for a situation that contradicts our terms & conditions which you agree to when placing your order OR have not allotted us sufficient time to acknowledge, confirm, and research the situation; and as of any result, you do not win the charge back argument or dispute/claim you agree to pay us $200.00 for our time responding to the matter. You authorize us to charge this amount to your credit card. If this charge is rejected, Immila will peruse legal action to recoup losses for our time associated with responding to the chargeback and or dispute/claim in addition to any other fees explained below.
In the event that you win the chargeback with your credit card company, and have not returned our products in as new condition, Immila will attempt to recover fraudulently disputed charges plus additional costs via a third-party collection agency and your account will be reported to all credit bureaus as a delinquent collection account. This may severely damage your credit rating for at least the next seven (7) years. At this point, we will no longer accept a return of the products as settlement of the debt and will only accept payment in full.
Note: The customer must return the products, and must not have used them, before attempting a chargeback.
We are not interested in legal battles, but we are prepared to take them on when necessary.
PLEASE NOTE OUR POLICY ON CHARGEBACK
- Customer understands that Company does not tolerate fraudulent chargebacks or frivolous disputes/claims and will proceed to collect by any means necessary.
- Customer is responsible for chargeback fees consisting of attorney’s fees, fees for collection agencies or third party intervention if client fraudulently charges back or does not pay monies owed.
- If Customer charges back fraudulently, client will owe charge back fees plus amount owed.
- Company will report any outstanding balances to the major credit bureaus as a delinquent collection account.
- Company will have the incident reported to anti-fraud databases, which will attempt to prevent any further purchases on the Internet.
Stolen Credit Card Purchases
We log IP strings on all orders – any orders coming back as a chargeback due to fraudulent activities will be diligently pursued through your local jurisdiction for prosecution to the fullest extent of the law.
Title to Goods
Immila retains the legal ownership of the goods until the latter of the dispatch of the goods to you or when full payment for the goods is received by us. The legal ownership of the goods will immediately revert to Immila if it refunds any such payment to you.
immila will deliver the goods in 10 – 14 days.
Risk of Loss
Risk in the goods will pass to you upon delivery to you.
Receipt of Goods
Upon delivery of the goods, you must inspect the goods. You will be deemed to have accepted the goods unless you notify us that you have canceled the order or if you return the goods in accordance with the Returns Policy in clause 14. If you have not received the entire order as detailed in the order confirmation email sent to you when an order is received, please contact Customer Services on +66 815 905 464 (open 10am – 4pm, Monday to Friday, excluding public holidays) or you can contact us at email@example.com
Returns and Refund Policy
Faulty or Damaged Return Policy
All products purchased from immila are covered by transit insurance and are fully guaranteed by us. This ensures your order is received by you in good working order and is able to be used as intended by the manufacturer and/or as specified by us.
In the unlikely event that your order is misplaced or damaged in transit please email our Customer Service team on firstname.lastname@example.org and give a full detailed description of the problem/damage, as well as your name, contact number or email and order number. We will then determine how best to resolve your problem with minimum inconvenience to you.
If your package was damaged in shipment by the courier, save the box and the product(s) and notify Customer Service immediately on +66 815 905 464 (open 10am – 4pm, Monday to Friday, excluding public holidays) or contact us at email@example.com
The courier will inspect and pick up the damaged package and the damaged items will be replaced.
Cancellation of Orders
If you wish to cancel an order that has been confirmed by Immila, please contact us as soon as possible on +66 815 905 464 (open 10am – 4pm, Monday to Friday, excluding public holidays) or firstname.lastname@example.org .
Once the order has been dispatched you will be unable to cancel it.
No return and no refund.
Immila Pty Ltd 2018